Burroughs John A MD at 1133 West Kansas Street in Liberty, Missouri

Customer Reviews about Burroughs John A MD

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  My granddaughter had an appointment on 3/8/16. The appointment was scheduled for 4:00 and we got the appointment a month ago and being that I've been in the military for 18 and a half years I'm always on time. I arrive for the appointment at about 3:30 pm with my granddaughter, signed in and waited. I watch every other person with a 4:00 pm appointment (based off the sign in roster) get seen and leave as 4 o'clock came and went. There were also people who came in after 4 and was seen right away. As it neared 4:15 pm I ask the front desk person what was the issue and she told me that there was still one patient being seen by the doctor and then another before my granddaughter. Finally at 4:30 we were called back for the prescreening before the doctor was finally available. The nurse who brought us back seemed to be the only one who cared about the fact that it was 4:30 and my appointment was scheduled for 4:00. It was chalked up to "it's just one of those days" My time is very valuable to me and I was unable do some things I had planned yesterday due to the fact that this appointment time was pushed back. I don't know if this was an isolated incident but no one seemed concerned that they couldn't keep the appointment time they gave me. The front desk clerk even seemed a little annoyed that I was inquiring about why it was taking so long. The Doctor did kind of apologize what it wasn't enough for me.
  November 04, 2017

  by Hison Brown

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About Burroughs John A MD in Liberty